No matter what industry or which country you look at, maintenance performance is pretty poor on average. That’s obviously not a good thing. But what makes it worse is that the principles of modern maintenance management have been well defined and documented for a good 30+ years. So why, after all this time, do so few organisations achieve excellent maintenance performance?
To be honest, it’s not all doom and gloom. There are certainly star performers out there. A handful of companies that deliver a world-class maintenance performance. What is it that they do that the rest of the industry can’t seem to pull off? Is maintenance management so hard that only few companies can master it?
